Join Our Team: Junior Administrator (HCA Denia)

Contract Type: Indefinite/ Permanent

Location: Office Based, Denia, Alicante

Healthcare Abroad in Denia is looking for a motivated and enthusiastic Junior Administrator to join our patient services team. This is a fantastic entry-level opportunity to start your career in a fast-paced, international healthcare environment where patient care is at the heart of everything we do.

Why Healthcare Abroad?

Working in an international medical setting like HCA Denia offers more than just a job; it’s a career-accelerator in one of Spain’s most dynamic sectors working across locations which include Denia, Alicante, Benidorm, Valencia, Madrid, Malaga, and Barcelona.

• Global Networking: You will work alongside a multicultural team and assisting patients from across Ireland, and the  U.K. when coming to Spain.
• Cultural & Linguistic Immersion: Daily use of Spanish and English in a professional environment will sharpen your communication skills far faster than a traditional office role.
• Industry Growth: Healthcare services abroad and international patient care are in great demand, offering long-term job security and advancement.
• Meaningful Impact: You aren’t just answering phones; you are the bridge that helps patients navigate the Spanish healthcare system during vulnerable moments.
• The HCA Model of Care: HCA is renowned for its “Patient First” philosophy. This means working in an environment where quality of service and human empathy is valued just as much as technical efficiency.

The Role

As a Junior Administrator your key responsibilities will be:

Key Responsibilities:

Medical Record Maintenance: Assist in the systematic organization and updating of patient medical files.

• Document Collection: Proactively request and follow up on missing documents with medical facilities to ensure files are “claim ready.”
• Data Entry: Input patient information, appointment dates, and medical history into the internal systems with high accuracy.
• Email Correspondence: Manage high-volume routine email inquiries from patients and hospital administrative staff, escalating complex clinical issues to the Lead.
• Paperwork Processing: Prepare standard paperwork for various hospitals and ensure all clinical forms are correctly formatted before review.
• Claims Preparation: Assemble the necessary documentation required for HSE (Health Service Executive) reimbursement claims.
• Accuracy Checks: Perform initial reviews of paperwork to identify errors or omissions in claims forms before they are submitted for final approval.

What We’re Looking For

• Language Skills: Fluent English and proficiency in Spanish C1.
• Tech Savvy: Comfortable using basic Office tools and quick to learn new medical software.
• Information Filtering: The ability to manage a high volume of incoming emails and documents, prioritizing which needs immediate entry.
• Task Switching: Moving efficiently between data entry and scheduling tasks
• Professional Diplomacy: Interacting hospital staff to gather information and complete vital paperwork.

How to Apply

Please send your CV and job title in the header to our recruitment recruitment@healthcareabroad.ie

Ensure your CV and/or Cover Letter highlights the following:

• Location
• English language level C1 is required.
• Any administration experience.

Equal Opportunity Employer Statement HCA Denia is an Equal Opportunity Employer. We are committed to creating an inclusive work environment that values diversity and provides equal opportunities for all employees and applicants. In accordance with the Spanish Workers’ Statute (Estatuto de los Trabajadores) and the Irish Employment Equality Acts (1998–2015), we strictly prohibit discrimination, harassment, or victimisation based on gender, civil status, family status, sexual orientation, religion, age, disability, race (including nationality or ethnic origin).